01 / SAFEGUARDING
Children's safety comes first
- Children’s safety and wellbeing are our first priority.
- All concerns are listened to and taken seriously.
- Talk privately to the Tufty Club lead if you have a concern.
- Where a child is at risk, immediate protective action will be taken.
If a child is in immediate danger, call 999. Do not wait for a response from our website contact form.
02 / PARENTS & ATTENDANCE
Stay, register and keep us updated
- A parent or carer must stay for the full session.
- Families are welcome to turn up without booking in advance.
- On arrival, provide your child’s registration details and current emergency contact information to a coach before they take part.
- Keep your emergency contact details up to date.
- Tell the club if a different adult is collecting your child.
The Tufty Club is not a drop-off service. Please speak to a coach when you arrive so we can collect or check your details. We keep registration and emergency contact details while your child attends and delete them when they leave, as explained in our privacy notice.
03 / COACHES & ADULTS
Positive adults, protected children
- Sessions are run by DBS-checked coaches.
- Adults must model positive, respectful behaviour.
- No adult should be alone with a child.
- Coaches communicate with parents and carers, not privately with children.
For concerns about someone working with children, speak privately to the club lead or use the safeguarding information below.
04 / HEALTH & SAFETY
Safe sessions, happy footballers
- Sessions are risk assessed, and equipment is checked.
- The pitch and weather are reviewed before each session.
- Bring suitable footwear, comfortable clothing and a drink.
- Follow the coaches' instructions at all times.
If a session needs to change or be cancelled, check the club's Instagram updates before travelling.
05 / MEDICAL & FIRST AID
Help us support your child safely
- Tell the club privately about relevant allergies, asthma or medical needs.
- Keep emergency contact information current.
- Parents and carers remain responsible for toileting and routine medication.
- First aid is available and incidents are recorded.
Share medical information directly with the club during registration or privately with a club lead — not through the public website enquiry form.
06 / BEHAVIOUR & RESPECT
Everyone deserves to feel welcome
- Be kind, inclusive and encouraging.
- No bullying, aggressive behaviour or bad language.
- Parents and carers should support positively from the sidelines.
- Anyone not following these standards may be asked to leave.
Fun football starts with respect, for children, families, volunteers and visitors.
07 / PHOTOS & PRIVACY
Children's privacy matters
- Photos and videos of children are only used with appropriate parent or carer consent.
- We do not publicly share children's personal contact details.
- Club information should be kept securely and only accessed as needed.
- Photo consent can be changed or withdrawn at any time by contacting the club.
We will stop future uses of a child's image following withdrawal of consent; copies already shared by others may not be fully retrievable. For personal information, read our Privacy Notice.
08 / QUESTIONS, CONCERNS OR NEWS
We're here to listen
- Please speak privately to the Tufty Club lead about questions or concerns.
- Tell us about important changes that may affect your child's participation.
- We want the club to remain safe, free and accessible for all.
For a non-urgent concern, email palmeroliver1@gmail.com or visit our Contact page. For immediate danger, call 999. If you are worried about a child and need independent advice, see the NSPCC helpline.