Your privacy
matters.

Information we may receive

• Website enquiries: name, email address, enquiry category, message and any details you choose to include.
• Joining the club: when you turn up for a session, we collect and retain a child's registration information, parent or carer contact details and emergency contacts. You do not need to book in advance.
• Safety: information about relevant medical or allergy needs communicated privately to club volunteers and necessary incident records.
• Photos and videos: images only where suitable parent or carer permission has been given.

Please don't put information about a child's health or other sensitive details into the website contact form. Speak privately to a club lead instead.

Why we use this information

• To reply to messages and arrange volunteering or sponsorship enquiries.
• To register children on arrival, keep a record of who is taking part, communicate essential session information and maintain emergency contact details while they attend the club.
• To support a child's safety, record relevant incidents and respond appropriately in emergencies.
• To share photographs or videos only where appropriate consent has been obtained.

Routine enquiries and organising the club may rely on our legitimate interests in running the club. We seek appropriate permission for promotional photos and specific health-related details; urgent safeguarding action may require a different lawful basis. The club should confirm its precise lawful bases and records with its data-protection lead.

Who information is shared with

Information is accessible only to volunteers who need it for club activities, subject to the club's arrangements. Our website is hosted by Bluehost. The contact form uses FormSubmit to forward messages to our Google (Gmail) inbox. Optional reviews and Instagram content use Elfsight only if you choose to load them; Tide handles checkout when you visit the external support store. Providers may process information outside the UK, depending on their own services and safeguards. We do not sell personal information.

How long we keep it

We keep ordinary player registration details, parent or carer contact details, emergency contact information and routine information about a child’s needs only while that child attends The Tufty Club. When a child leaves the club, we delete these details from our club systems. If you tell us your child is leaving, we can update our records accordingly. Website enquiries are kept only for as long as needed to deal with the enquiry and any necessary follow-up. Safeguarding concerns, accident or incident records may need to be retained separately for longer where necessary for child protection, insurance or legal obligations; these records are kept securely, with access restricted and retention reviewed in line with the relevant requirements. We periodically review information held and remove what we no longer need.

Children's photos and consent

We use children's photos/videos only with appropriate consent and respect changes to that consent. Ask the club to stop future promotional use or request removal of a photo we control. Copies shared by others may be outside our control.

Your choices and rights

Depending on the circumstances, you can ask for a copy of personal information, correction, deletion, restriction, objection or withdrawal of consent where consent is the basis. Email palmeroliver1@gmail.com. You can also complain to the Information Commissioner's Office about personal data handling.

Cookies and social embeds

We use optional Elfsight embeds for Google reviews and Instagram posts; these load only after you choose to allow them. You can change this preference whenever you like. Read our Cookie & embed notice.